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Sign into Rx 365 Back Office or select Modules -> Product Maintenance
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Search for your product using the product search bar
- The below screen will then be displayed
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Select the Order Info tab
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At the bottom of this screen you can view the product's current order status
- The following are order statuses you may see:
| Status | Status Explanation |
|---|---|
| Waiting to be sent | Currently sitting on an order in Manage Orders |
| Waiting for supplier response | The order has been sent, but the supplier has not yet accepted this order. The order will be in the Awaiting Response tab of the orders screen. |
| Waiting to be checked in | The order has been received by the supplier. It's now in Waiting to check in to book the stock in when it arrives. |
- All of the above statuses are hyper-linked so you can click on the status message and it will bring you to the order
