Sign into Rx 365 Back Office or select Modules -> Product Maintenance

Search for your product using the product search bar

Select the Order Info tab

At the bottom of this screen you can view the product's current order status

The following are order statuses you may see:

• Waiting to be sent: Currently sitting on an order in Manage Orders

• Waiting for supplier response: The order has been sent, but the supplier has not yet accepted this order. The order will be in the Awaiting Response tab of the orders screen

• Waiting to be checked in: The order has been received by the supplier. It's now in Waiting to check in to book the stock in when it arrives

All of the above statuses are hyper-linked so you can click on the status message and it will bring you to the order