How to Create an Alert

• Open Config from the Back Office home screen

• Select 'Product Alerts' from the black bar

• Enter in the Alert Message & press 'Save'

How to Add an Alert to a Product

• Click

• From the Retail 365 main screen, search for the product that you wish to assign an alert to either by name or barcode

• The product's file will then appear in a similar manner to that displayed below

• Click the Alerts tab

• Select the alert you wish to apply from the Add a new alert message dropdown

• Click the button

• The window displayed below will appear temporarily confirming that the alert message has been created successfully

• The next time this product is scanned at the till, the Product Alert window will appear in a manner similar to that displayed below

How to Edit an Alert on a Product

• Click on the Pencil Icon beside the Alert you wish to edit

• You can now make any changes you wish to the Alert message

• Press when complete

How to Delete an Alert from a product

• To Delete an Alert, click the icon next to the Alert you want to remove