How to Assign a Product Alert to an Individual Product

• Sign into the Rx 365 Back Office

  • Alternatively, you can select Modules -> Product Maintenance

• Search for you product using the Product Search bar

• Select the Alerts tab

• The below screen will then be displayed

• Using the Add a new alert message: dropdown, select the alert you want to assign to this product

• Click Add

• You can add more than one alert to a product by selecting another alert message from the dropdown

• To remove an alert click the bin icon

How to Assign a Product Alert to Multiple Products

• Sign into the Rx 365 Back Office

  • Alternatively, you can select Modules -> Product Maintenance

• Select the Product Updates tile

• The below screen will then be displayed.

• You will need to give your task a Description

  • In this example I have called it 'Adding Alerts'

• Select your task --> 'Update Alert Messages for Products'

• Click

• The below screen will then be displayed (This works the same was as Advanced Search)

• From here you'll be able to make advanced searches with multiple filters.

• Start with specifying if your search either Contains, Starts With, or Ends With

• Or, you can use the Add a Filter button and choose a filter from the dropdown

• In the below example, I typed in CALPOL into the Contains box

• Scroll to the bottom and choose either Add Selected Products or Add all Products

• Click Finished Selection

• On the next screen, choose the alert you want to assign to these products using the Alerts dropdown

• You can also remove the selected Alert from the select product(s) by ticking Remove the selected alert(s) from the selected products

• Select Apply Update

• The message will display temporarily letting you know the update has been complete