- Returns
The returns Tab is located on the left-hand side of the orders screen
- This tab allows us to return products back to the wholesaler
How to Create a Return
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Select the Returns tab
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Begin by selecting the supplier who you wish to return the product(s) to
- Begin searching for the product(s) you wish to return to the selected supplier using the ‘Add product to this return’ search box
- Note: If there are any pending items waiting to be returned to this supplier they will appear here also
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Once you select the product you wish to return, the dialog box displayed below will appear.
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Enter the quantity of the product you wish to return and click ‘Add to Return’
- The window displayed below will appear temporarily confirming that the item has been added to the return successfully
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Repeat the previous steps for any other products you wish to add to this return
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Once all the products you wish to return have been added click Create Return
- A window will then appear allowing you to print out your return for your own records
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Please note that before you click Create Return you can place products on hold by clicking the Hold button with the product(s) selected.
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This will hold the product(s) until you select unhold
- We can save any changes we have made to the return at any time, allowing us to leave the screen and return to it when we wish
- We can also move products to a return for another supplier.
To do this,
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Tick the box beside the product(s) you wish to move
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Click the Move button
