PLEASE NOTE: If a patient’s PMR is left open on screen for four minutes without activity, TouchStore RX will automatically log the user out of the Script Queue page.

• Select Modules -> Add to Script Queue

• When selected, the patient PMR will open in MyDay, where you can add this patient to the Script Queue.

• If there is no patient selected in Rx, you can use the patient search built into the Script Queue.

• Tab the item(s) to be dispensed & select Add to Script Queue

• The below message will then be displayed at the top of the screen

Three ways you can access the Script Queue from the Dispensary

1. By pressing Alt + Q on your keyboard

2. Going to the Script Uploads module on the Back Office

3. Double-clicking on the Script Queue counter displayed at the top of the screen when a patient is not selected (shown below)

• Once any of the above three options are performed, you will be brought to the Scripts tab of the Script Uploads section on the Back Office

• Select the script you wish to fulfil

• Select Start Fulfilling Script

• The patient's PMR will then open, and all of the items previously selected on the MyDay screen will be highlighted automatically

• The next step is to dispense the items. Do this by clicking the Repeat option.

Note: If you need to go back to view the Notes against this record in the Script Queue, you can do so by pressing Alt + Q at any stage. Select Back to Rx to return to the dispense.

• When you have pressed Complete on the script, you will be brought back to the My Day section of the Back Office. Select the Script Queue tab

• If/when the script is complete, select the patient from this screen and select Mark Script as Complete

• The script is now moved through to the Ready page

• You can mark the script as ready by ticking the box to the left and selecting Collected/Ready, and it will then be moved to the History tab.

  • If the bag label is scanned at the till, it automatically marks the script as collected and will be moved to the History tab