When you assign an Advice Message to a product(s), they will be printed on the Bag Label when dispensed.

How to Assign Advice Messages to an Individual Product

• Sign into the Rx 365 Back Office

  • Alternatively, you can select Modules -> Product Maintenance

• Search for you product using the Product Search bar

• Select the Advice tab

• The below screen will then be displayed

• Using the Add a new advice message: dropdown, select the Advice message you want to assign to this product

• Click Add

• You can add more than one alert to a product by selecting another advice message from the dropdown

• To remove an advice message click the bin icon

How to Assign an Advice Message to Multiple Products

• Sign into the Rx 365 Back Office

  • Alternatively, you can select Modules -> Product Maintenance

• Select the Product Updates tile

• The below screen will then be displayed.

• You will need to give your task a Description

  • In this example I have called it 'Advice Message Update'

• Select your task --> 'Update Advice Messages for Products'

• Click

• The below screen will then be displayed (This works the same was as Advanced Search)

• From here you'll be able to make advanced searches with multiple filters.

• Start with specifying if your search either Contains, Starts With, or Ends With

• Or, you can use the Add a Filter button and choose a filter from the dropdown

• In the below example, I typed in CALPOL into the Contains box

• Scroll to the bottom and choose either Add Selected Products or Add all Products

• Click Finished Selection

• On the next screen, choose the advice message you want to assign to these products using the Advice dropdown

• You can also remove the selected Advice message from the selected product(s) by ticking Remove the selected advice from the selected product

• Select Apply Update

• The message will display temporarily letting you know the update has been complete