• EPos Reasons - These reasons are used for Cash In/Out, Overrides, Pay-outs, Refunds & Voids

How to create an EPoS Reason

• Open the Back Office

• Select the 'Config' Tab

• Select 'EPoS Reasons' on the black bar

• Click 'Add New EPoS Reason'

• Enter in a Description i.e. 'Customer did not want product'

• From the 'Type of Reason' dropdown, select the appropriate type, in this case it is 'Refund', click Save

• This reason will then be added to the EPoS Reasons list