- Select the Not on File module in the Retail 365 main screen
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A screen displaying all products that do not exist on your product file but have been sold at the till will appear
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Click the
button beside the product description in this screen if the product is an existing product with a new, unrecognized barcode
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Simply scan the existing product's barcode or enter the name in the field that appears
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Select the product from the drop-down and Retail 365 will merge the two products together
- The window displayed below will temporarily appear, confirming that the Not on File product has been merged successfully