- Once you have created a New Product, you will be brought to the Product Maintenance screen, which allows you to configure your product in more detail. We can access this Product Maintenance screen at any time by searching for the product name on the Rx365 Back Office.
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When you type a product name or enter a product barcode into the product search bar and select a product, or when you choose Go to Product from Advanced Search or Reports, you will be brought to the main Product Page for that product. This is where you can carry out Product Maintenance to update or view information about Products, e.g., Cost Prices, Preferred Supplier, etc...
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You can also carry out Product Maintenance in bulk using Advanced Search or Product Updates. Please see the relevant Help File sections for these modules.
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Product Maintenance consists of a number of different pages relating to various areas of a product's information. Instead of throwing it all together in one confusing page, you can use the menu on the left-hand side of the module to navigate through the various pages.
As displayed below, the Product Maintenance screen is split into 14 different tabs:
Product Dashboard
This screen shows a high-level overview of the important properties of a product, including Qty On Hand, Last Dispensed, Cost Price, TouchStore Product Code, GMS Number, etc. The screen also shows the last 10 stock movements for the selected product.
General Information
This tab displays all the general, basic information that was entered when the product was initially entered/created, i.e., Product name, VAT Rate, Pack Size, Supplier, etc.
Order Info
As displayed below, the Order Info Tab allows us to configure all ordering-related settings for a particular product.
Pricing
This tab allows us to configure all price-related settings for the product. The screen is divided into 3 sections, all of which are displayed below. From here we can:
- View Cost Price Information
- Adjust your Avg Purchasing Cost
- Add a new Cost Price
- add Price Points
Stock
This tab allows us to update and view stock quantities in store, stock levels across other branches, and allows you to stop tracking stock levels for the selected product.
Stock Movements
This tab allows us to view the stock movements of a product, whether it be a dispense, Stock Take, dispense edit, order, etc.
Categories
This tab allows us to view or edit the group/category that the product has been assigned to.
Tags
Tags are used as an Identifier. Tags can be added to products, and they are used to narrow your product search.
Barcodes
This tab allows us to view any pre-existing barcodes & IPU codes, add a new barcode, or generate an in-house barcode. It also allows us to view the Touchstore Retail Product Code that Rx365 has assigned to the product.
HO Updates
If HO Syncing is enabled in Store Settings, then products will be automatically synced with the Head Office when the Head Office creates a Product Export. Here, you can disable some attributes from being synced automatically.
Dispense Info
This tab displays any dispense information on the selected product. This screen is broken into 3 sections:
- Dispense Info - Displays the GMS Number, Batch Number, Default Dispense Qty, etc
- Drug Properties - Here you can add Lettering, Colour & Shape to your product
- IPU Details - Displays the IPU imported information
Links
This tab will display any product links, or you can create a product link set
Advice
This tab allows us to insert and edit any advice messages for the product
Alert
This tab allows us to insert and edit alert messages for the product
