Product Imports

This module allows us to import new product(s) to the 365 system and to update any existing product's information

There are five different types of imports

Pricewrap import- This is used for price updates. See this article on How to do a Pricewrap

Product Tag File- This is used for assigning a Tag to a product. See this article on How to do a Product tag file

Product Update File - This is used add more attributes to products. See this article on How to do a Product Update file

Special Price File- This updates special offers applied to products. See this article on How to do a Special Price File

Promotions File- This updates promotions applied to products. See this article on How to do a Promotion File

Touchwrap import- This updates and imports all product information. See this article on How to do a Touchwrap

Note: Any files for the above Product Import File types need to be in CSV format on your PC as per Retail 365's requirements. Please note all fields marked with a '*' must feature in the CSV file

Please click on this article link to see each option layout in dropdown Product Import File Layouts

How do I Perform a Product Import?

To perform a Product Import

Select the Product Import module from the 365 Homescreen

Select the Import Type from the drop down

Select the file you wish to import by clicking the 'Choose File' button and browsing to the file's location on your PC. Click Open and the name of your selected import file will now be listed beside the 'Choose File' button

Next you must select your import action

'Import and Update' will import all new products in the CSV file and update any information attached to existing products on the system e.g. an updated price

'Import Only' will only import information attached to products that are not currently on the system

'Update Only' will not import any new products to the system but can be used to update existing product's information

If you do not wish to overwrite the descriptions of existing products, tick the following

Click 'Import File'

The screen displayed below will then appear, allowing you to correct any invalid data

Note that the status of any product will be marked as 'INVALID' at the top of the list if there is any invalid data

In this case, click the button to correct the data

Once all the data has been fixed and has a status of 'Valid',scroll to the end of the screen and, click