How to Create SMS Template

• Sign into Rx 365 Back Office

• Select the Config tile

• Select SMS Templates from the side bar

• The below screen will then be displayed. Any existing templates will also display here.

• Click Add a New SMS Template

• Enter in your Template Name

• Type in your text into the SMS Template box

  • You also have 'Placeholder' options
    • Company Name: This is the name of your company (this may differ from the store name)
    • Customer Name: This is the first name of the customer
    • Store Name: This is the name of your store
    • Opt-Out Message: This will add "Reply STOP to opt-out" to your message

• You can use the placeholders to insert store or customer-specific details into the SMS. The placeholders will be replaced with the real information when the SMS is generated and sent to the customer.

• Click Save SMS Template