To check a Products Current Order Status you will need to:
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Sign into Rx 365 Back Office
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Search for the product using the Product Search
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The below screen will then be displayed
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Click on the Order Info tab of the product
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At the bottom of this page you will see a section called Current Order Status as displayed below
- If the product is not currently sitting on an order list, or waiting to be checked in, it will show no records to display
- If the product is currently on an order waiting to be sent or waiting to be checked in, you will see the below
Order Statuses Explained
| Status | Status Explanation |
|---|---|
| Waiting to be sent | Currently sitting on an order in Manage Orders |
| Waiting for supplier response | The order has been sent, but the supplier has not yet accepted this order. The order will be in the Awaiting Response tab of the orders screen |
| Waiting to be checked in | The order has been received by the supplier. It's now in Waiting to check in to book the stock in when it arrives |
