Once you have created a New Product you will be brought to the Product Maintenance screen which allows you to configure your product in more detail. (We can access this Product Maintenance screen at any time by searching the product name on the main screen)
Product Page
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When you scan a barcode into the top search bar or type in a product name in the top search bar and select a product, or when you choose Go to Product from Advanced Search or Reports, you will be brought to the main Product Page for that product. This is where you can carry out Product Maintenance to update or view information about Products e.g. Cost Prices, Preferred Supplier, etc...
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You can also carry out Product Maintenance in bulk using Advanced Search or Product Updates. Please see the relevant Help File sections for these modules.
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Product Maintenance consists of a number of different pages relating to various areas of a product's information. Instead of throwing it all together in one confusing page, you can use the menu on the left hand side of the module to navigate through the various pages.
As displayed below, the Product Maintenance screen is split into 12 different tabs:
Product Dashboard
This screen shows a high-level overview of the important properties of a product including selling price, cost price, Date Last Received, TouchStore Product Code & and Supplier Reference. The screen also shows the last 10 stock movements for the selected product.
General Information
This tab displays all the general, basic information that was entered when the product was initially entered i.e. Product name, Expected Mark-up, Supplier etc.
Order Info
As displayed below, The Order Info Tab allows us to configure all ordering-related settings for a particular product
Pricing
This tab allows us to configure all price-related settings for the product. The screen is divided into 4 sections, all of which are displayed below and for these, we can:
- Update Cost prices
- Add a New Cost Price
- Update the Retail Cost Price
- Apply a Special Offer to the Product
- Apply a Loyalty Price
Stock
This tab allows us to update and view stock quantities in store, stock levels across other branches and allows you to stop tracking stock levels
Stock Movements
This tab allows us to view the stock movements of a product whether it be a Sale, Stock Take, Order, etc..
Categories
This tab allows us to edit the group that the product has been assigned to and assign a location to the product e.g. aisle 1 etc.
Tags
Tags are used as an Identifier. Tags can be added to products and they are used to narrow your product search
Barcodes
This tab allows us to view any pre-existing barcodes or add a new barcode.It also allows us to view the Touchstore Retail Product Code that Retail 365 has assigned the product. This code is essential when looking up the product by text on the till
HO Updates
If HO Syncing is enabled in Store Settings then products will be automatically synced with Head Office when Head Office creates a Product Export. Here you can disable some attributes from being synced automatically
Advice
This tab allows us to insert and edit any advice messages to the product
Alert
This tab allows us to insert and edit alert messages to the product