How to add a patient to Rx Script Queue from the POS screen
If a patient leaves in a script to be dispensed, you can now add them to the Rx Script Queue directly from the POS.
Please note: To enable this functionality:
- You must have Rx 365
- You must have POS 365
- You must have the Script Queue functionality enabled
To add a script to the Script Queue:
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Sign into the POS screen
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Select the 'Patients' button
- From here, search for your patient using the 'begin here to search for a patient' box
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When the patient has been selected from the list, a read-only version of their PMR will be displayed
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From here, you can select the items that the patient is requesting by clicking each item to highlight it. Clicking the item again will un-select it
- Once all of the items are selected, select the '+Add to Script Queue' to add these items
to the queue.
- If this is a new prescription and there are no items on the PMR to highlight, you can press Add to Script Queue without selecting any items.
- The below screen will then be displayed to you
- You can enter in Notes (for example, you could list any drugs that are on the script that the patient does not want) and select the Collection Time.
- The Collection Time defaults to 5 minutes in the future (indicating ASAP) but can be easily changed to 1 Hour, 2 Hour, etc. This can be handy if a patient calls in about a repeat prescription and requests it to be ready in 2 hours.
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Once everything is correct, click the 'Save' button
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The patient will then be added to the Script Queue in Rx 365 and the below message will be displayed at the top of the PMR.