How to Add an Advice Message to a Product
- From the Retail 365 main screen, search for the product that you wish to assign an alert to either by name or barcode
- The product's file will then appear in a similar manner to that displayed below
- Click the Advice tab
- Select the advice message you wish to apply from the Add a new alert message dropdown
-
Click the
button
-
The window displayed below will appear temporarily confirming that the advice message has been successfully
-
Perform a Product Export and update the tills
-
The next time this product is sold at the till, this advice message will appear on the customer's receipt
How to Edit an Advice Message
-
Click on the Pencil Icon
beside the message you wish to edit
-
You can now make any changes you wish to the advise message
- Press
when complete
How to Delete an Advice Message
- To Delete an Advice Message, click the
icon next to the advice message you want to remove
How to Add an Alert to a Product
- From the Retail 365 main screen, search for the product that you wish to assign an alert to either by name or barcode
- The product's file will then appear in a similar manner to that displayed below
- Click the Alerts tab
- Select the alert you wish to apply from the Add a new alert message dropdown
-
Click the
button
-
The window displayed below will appear temporarily confirming that the alert message has been created successfully
-
Perform a Product Export and update the tills
-
The next time this product is scanned at the till, the Product Alert window will appear in a manner similar to that displayed below
How to Edit an Alert on a Product
-
Click on the Pencil Icon
beside the Alert you wish to edit
-
You can now make any changes you wish to the Alert message
- Press
when complete
How to Delete an Alert from a product
- To Delete an Alert, click the
icon next to the Alert you want to remove