| Activating Customer Accounts on the Sales Terminal |  |
| # Customer Accounts on the Sales Terminal There are two different options when using ac |
| Azpiral Loyalty - How to Issue a Loyalty Card | |
| ##How to Issue an Azpiral Gift Card through Retail 365 + Sign in to CTPOS & Press the L |
| Cash Alarm on Sales Terminals | |
| ##Maximum Cash Alarm on Sales Terminals + A cash limit can be set on each terminal, whe |
| Cash Lifts | |
| # Cash Lifts Cash Lifts are a security feature. Cash lifts are used to remove excess c |
| Creating & Selling Baskets on the till | |
| # Creating & Selling Baskets on the till *Baskets that are created on a till can only b |
| Credit Accounts - How to Charge to a Credit Account on the Sales Terminal | |
| ##How to Charge to a Credit Account + Scan the items to be sold onto the account + |
| Free Item Promotions Examples | |
| ##Free Item Promotions ###Free Item - Lowest Price Free + This promotion type **allo |
| Handheld Exports Explained | |
| # **Handheld Exports** If you have a **UNITECH HT 680** Handheld then you will need to |
| How to Refund a Sale back onto a Gift Card | |
| If you wish to refund a Sale and the value of that sale back onto a Gift Card: + Sign i |
| How to Add a Discount Card Value | |
| #How to Add a Discount Card Value + Login to Retail 365 + Select the **'Config'** ti |
| How to Add Advice or Alerts to a Product / How to Edit & Delete | |
| ## How to Add an Advice Message to a Product + From the Retail 365 main screen, search |
| How to check a Loyalty Account Balance | |
| Once you have setup TouchStore Loyalty you will be able to check the Loyalty Account balan |
| How to Create a Basket on the Till | |
| **This can ONLY be performed at tills that have 'Hamper Hold' turned on in Epos Manager un |
| How to create a new Loyalty Account on the Till | |
| + Sign in to your Till software + Click on the Loyalty button + _N.B. ff you don't h |
| How to Create a Non Scan/Open Keys | |
| If there is a product or service that you need to sell on your system but it does not have |
| How To Create a Product Export/ Export Statuses | |
| ##Product Exports Retail 365 is a cloud-based retail system but some of the devices tha |
| How To Create a Promotion | |
| + Open Retail 365 and Select **Promotions** ![D182F2C1-A549-444B-8D67-AB2BDA811E6E](D1 |
| How to Edit a Hamper | |
| **Please Note: A hamper can ONLY be edited by the store that was marked as 'Parent Store' |
| How to Pay off an Account on the Sales Terminal | |
| + Sign in to the sales screen & Select **CREDIT A/CS** + Start by typing the customer's |
| How to Perform a "No Sale" | |
| + To perform a "No Sale" sign into the sales screen using your name + Press **No Sale** |
| How To Perform a Payout | |
| ## How To Perform a Payout + To perform a Payout, sign into the sale screen + Selec |
| How to Redeem using a Voucher | |
| + Sign into the till software using your pin + Scan in your items & click the **SUB** b |
| How to Sell the Hamper at the Till | |
| **Please Note: A "Product Export" must be completed and applied to the till BEFORE the ham |
| How to Set up a Loyalty System for your Store | |
| Your store's loyalty system is configured in this tab **Multistores Please Note:** This |
| How to View the Balance or Top up an existing TouchStore Gift Card | |
| #View the Balance or Top up an existing TouchStore Gift Card ##Top Up an existing Gift |
| Issuing a New TouchStore Gift Card | |
| #Issuing a New TouchStore Gift Card If you wish to issue a new Gift Card from the Till: |
| Pre-Printed Vouchers - How to Issue & Print | |
| #Pre-Printed Vouchers ##How to issue and print a Pre-Printed Voucher + Sign in to |
| Preset Discounts How To Create/Apply to a Sale/Edit & Delete | |
| #Discounts - Preset Discounts *In this tab, we can create preset discounts that will t |
| Price Off Promotion Examples | |
| ##Price Off - Amount Off Total + **Amount Off Total** promotion type allows a specified |
| Promotion Types | |
|  **Amo |
| Promotions - Make Promotion Available On The Till | |
| + Once the promotion is created a **product export** needs to be created to make the promo |
| Redeeming a TouchStore Gift Card in a Sale | |
| #Redeeming a TouchStore Gift Card in a Sale To redeem a Gift Card balance against a Sal |
| Report - Todays Payouts | |
| Todays Payouts report will show what has been paid out of the till using the Payout button |
| Staff Members - How to Create\ Edit or Delete | |
| #Staff Members This tab displays a list of previously created staff members. Here we c |
| Step 1a: How to Cash Up your Till (CTPoS) | |
| Once you have completed a shift of trading on one of your tills, you'll need to "Cash Up" |
| Updating Products - Changing the Till & Receipt Description of a Product | |
| + Open Retail 365 + Search for your product using the Product Search box 
