Using the Rx accounts on the till

When using Rx accounts with Retail 365 there are three different scenarios to be aware of

• Completing a sale containing one or more prescriptions linked to the same account

• Completing a sale with non-prescription products

• Completing a sale with two prescriptions that are linked to different accounts

A sale containing one or more prescriptions linked to the same account

• Begin this by scanning your prescription(s) as a normal product. The price of your prescription will appear

• Select ‘Credit A/CS’

• You will be automatically linked to the customer’s account and the below notification will now appear ensuring that you wish to sell into an Rx account - Select Yes

• The sale has now been completed

A sale with non-prescription products

• Scan your products and Select Credit A/CS to sell into account

• Since there has been no prescription scanned you will not be directly linked to an account like before

• As a result, you must search for the account manually by entering part of the customer’s first or last name into the correct box. Click New Search

• The account information will now appear

• Click Sell Now

A sale with two prescriptions linked that are linked to different accounts

• When a sale involves prescriptions that are linked to different accounts you must search for the account you wish to sell into manually

• Therefore once the two scripts have been scanned you can complete the sale in the same way as above

Receiving a payment on account at the till

• Log into the sales screen

• Select Credit A/C's.

• Search the customer’s account in the same manner as above

• Using the keyboard enter the amount being paid into the account which will appear in the Payment Amount box

• Click Enter

• Select Pay-In