This Tab allows us to deal with the exceptions from all the orders we have sent by broadband transmission

When an order is sent and if certain products are not available from the supplier, then they are instantly displayed in this tab.

How to Resolve Shorts

This tab offers three options on how to handle shorts

• Delete the product from the order

• Move it back to Pending in the Manage Orders tab

• Reorder it from another supplier

These three options are visible at the top right hand corner of the screen

To perform any one of these tasks on a certain product, select the box beside the product and click the appropriate button

Please note: once you click the Reorder button a dialog box will appear allowing you to select a new supplier to order this product from

Irrespective of the method used to resolve the shorts, once resolved they will appear in green and marked as a resolved exception

If there are no Shorts to deal with the screen will appear like this