You can set up customized Templates to send to customers in this section. Please note that there is a character limit of 160 per text message. If your message is longer than this, then it will be sent in two or more messages. You can keep track of how many characters you have used by the character counter on the text message template

From the patient's PMR, click on "send SMS."

The "send Ad Hoc SMS" window will open

Double-click on the "SMS Template" dropdown

The "Maintain SMS Messages" window will open

To create a new SMS Template, press the Insert Button

This screen will now appear, and you can create a custom SMS

You can now add information for the base of your template from the sidebar options

I would recommend, as in this example, to select the information, double-click on the relevant line twice to add to the template)

Type the general message that you want to send when selecting this Template

Press the save button to save template details

Name your template in the next window

Press the Close button when finished setting up the template

The template will now show in the list for selection

Click on the following article to see How to send an SMS to a patient