As mentioned previously in the How to Book in your Order article, Rx 365 offers you a few options on how to handle checking in items that have a difference in the quantity sent and the quantity received.

If an item is marked as backordered or flagged it will automatically appear in the 'Flagged Deliveries' tab of the orders section.

How to resolve Flagged Deliveries

For your own records, it may be helpful to mark any flagged deliveries as resolved once the stock is received instore from another order etc.

This can help you to keep a record of any flagged items and manually add them to an order if necessary

Select the flagged items from the list displayed in the 'Flagged Deliveries' tab and click the button