The patient accepts your preferred pack which is priced at the reference price

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The patient elects to only accept the original brand, LIPITOR

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OB(P) = Original Brand (Patient Request)

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Hint: Click the OB(P) button to open the Product Substitution Screen.

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The Doctor has prescribed LIPITOR and has written Do Not Substitute in their own handwriting on the prescription

8F73F023-DC7E-45BF-887E-58CF5BCDC886 OB(D) = Original Brand (Doctor Request)

Hint: Click the OB(D) button to open the Product Substitution Screen.

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