To check a Products Current Order Status you will need to:

• Open Retail 365

• Search for the product using the Product Search

• The below screen will then be displayed

• Click on the Order Info tab of the product

• At the bottom of this page you will see a section called Current Order Status as displayed below

• If the product is not currently sitting on an order list, or waiting to be checked in, it will show no records to display

• If the product is currently on an order waiting to be sent or waiting to be checked in, you will see the below

  

Order Statuses Explained

• Waiting to be sent: Currently sitting on an order in Manage Orders

• Waiting for supplier response: The order has been sent, but the supplier has not yet accepted this order. The order will be in the Awaiting Response tab of the orders screen

• Waiting to be checked in The order has been received by the supplier. It's now in Waiting to check in to book the stock in when it arrives