Rx 365 can now connect to the Pharmacies Healthmail account and import the scripts from Healthmail into the RX 365 Script Queue automatically. We run a check every minute to see if there are any new Healthmail prescriptions to download. Rx 365 will download the prescription and add it to the Script Queue on the Back Office. When a new email comes into your Healthmail account it will be added to our queuing system in chronological order.

Where can I find the Health Mail's imported into Rx365?

In the MyDay module we have added a Healthmail section. Any prescription that is uploaded from Healthmail will have a label of Healthmail marked against it.

How to Fulfil a Script that came through Health Mail?

You can start a Healthmail script by selecting one of the records from the list. This opens the prescription details taken from Healthmail as well as any attachments.

When viewing a script with multiple images, you can switch between them by pressing the Previous, Start, and Next buttons. See below example.

Click Start Fulfilling Script

From the below screen you then search for the patient.

Once you select the patient, you will then be taken to the dispense screen of the selected patient where you can start dispensing the prescription.

How to View a Prescription while dispensing

If you wish to view the Healthmail prescription as you dispense, you can press Alt + Q at any time. Pressing Alt + Q again will take you back to the patient’s PMR on TouchStore Rx.

Completion of the Prescription

• Attach Healthmail.

Once the script is completed, TouchStore Rx will attach the prescription from Healthmail to the script entered.

• Option to Print Healthmail

There is an also an option to print the prescription.

What happens if I choose the incorrect patient?

If the wrong patient is selected, you can Unlink the patient and search again.