Setting an Item as 'Not Dispensed'

• Search for the Patient using the patient search bar or by clicking F2 on your keyboard and open their PMR

• Click New Script (KEYBOARD: Alt + I)

• Start by searching for the drug that you wish to mark as not dispensed.

• Tick the 'Not Dispensed' tick box. Another box will now appear.

• You will need to enter your pin number and the reason for marking the item as not dispensed. You can pick a reason from the reasons in the dropdown.

• Press 'OK' and complete the script when finished. The Not dispensed item will appear in a highlighted red colour.

How to Dispense the 'Not Dispensed' Item

• To dispense the item, highlight the item and press 'Rpt & Complete' (KEYBOARD: Alt + M).

• A message similar to the below will be displayed. Click 'Yes' to this message.

• Click Complete (KEYBOARD: Alt + M)

• It will now appear on the PMR as displayed in screenshot below.

Adding New 'Not Dispensed Reasons'

• To add a different reason to the list of Not dispensed reasons, double click on the reason dropdown.

• A pop up window will appear.

• To add a reason press insert and enter text. press 'OK' to save. It will now appear on the list. Press close.