You can now target specific customers using the Loyalty System.

• Go to the Back office & click on Accounts

  

• Select Loyalty Accounts

  

• Choose 'Target' on the top right

  

The screen below will then be presented

This screen will allow you to filter by specific Loyalty customers. For example, if you wanted to target Loyalty Customers within a certain age group you can do so by choosing an Age Range

Click at the end of the page to show you the results

You can export the list to CSV or send the customer(s) an SMS

You can also filter by:

• Gender
• County
• Country
• Loyalty Card Active
  • Both active and inactive
  • Active only
  • Inactive only
• Can receive SMS texts.
• Can Receive Emails
• Loyalty Points
  • Greater than to Less Than
• Set up date.
  • Greater than to Less Than
• Products Purchased
  • Type in Brand of product
    • Add all products.
  • Type is specific product.
  • Add only selected Product.
    
• Purchase Date
  • Greater than to Less Than
• Purchase Amount – Greater than / less than.
• Total visits
  • Greater than to Less Than
• Last Visit
  • Chose the date to run the report from
• Sales Group(s)
• Brands
  • Account Group – You can set up Marketing Groups and link Customers to that group.
    • Example – LRP Range – Create LRP Group Filter by Products sold for loyalty customers by LRP product, link all LRP customers to this group.

Send SMS

• Choose the 'SMS' button

• Choose a Template to send (these can be pre-built) or you can do an adhoc message

• Press the 'send' button

Send Email

• Press Export to CSV, to export the data out.

• Use the 'Search again' button to change filters