| Activating a Loyalty Account from the Back Office |  |
| In order for a Loyalty Customer to Redeem their Points Balance against sales at the Ti |
| Enable SMS Function for Loyalty Customers on their Birthdays / Enable SMS Function for New Loyalty Customers | |
| ## Enable SMS Function for Loyalty Customers on their Birthdays You can configure the s |
| How to Add Points to a Single Product / Remove points on multiple products | |
| ##How to Add Points to a Single Product Each Product on retail 365 has a field on the * |
| How to Change a Loyalty Card Number | |
| ##How to Change a Loyalty Card Number if a new one needs to be issued + From the Back |
| How to check a Loyalty Account Balance | |
| #Check the Balance of a Loyalty Account _If you would prefer to watch a video on this top |
| How to create a new Loyalty Account on the Till | |
| #How to create a new Loyalty Account on the Till _If you would prefer to watch a video on |
| How to Disable TouchStore Loyalty | |
| ## **Disabling a Loyalty System** If you wish to disable your TouchStore Loyalty once i |
| How to Edit or Delete Loyalty Accounts | |
| ## Edit a Loyalty Account + On the Back Office, click on **Accounts** + select **Loy |
| How to Merge Loyalty Accounts | |
| ##How to Merge Loyalty Accounts + Sign into the Back Office + Select 'Accounts' -> L |
| How to set a customers Loyalty Points to zero | |
| You now have the option to quickly set a customer's Loyalty Points to 0 from the Loyalty T |
| How to set a Loyalty Price on a Product | |
| ##How to set a Loyalty Price on a Product + Sign into retail 365 back office + searc |
| How to Set up a Loyalty System for your Store | |
| **Multistores Please Note:** This section of the configuration module can only be accessed |
| How to View Transactions & How to Adjust Points | |
| ##How to View Transactions + From the Back Office –-> Accounts –-> Loyalty section |
| Loyalty - Adding Additional Cards | |
| ##Loyalty - Adding Additional Cards + When editing a Loyalty Account you can now view |
| Loyalty - How to Add a Tag to an Account | |
| ##Loyalty - How to Add a Tag to an Account You can now add Tag(s) to a loyalty account |
| Loyalty - Receive Double Points During Birthday Month | |
| Customers can now receive **Double Points** on their loyalty during the Birthday Month. |
| Loyalty Clubs Accounts - Creating a Group Account | |
| You now have the ability to assign a loyalty customer to a loyalty club account group. The |
| Target Loyalty Accounts for Marketing | |
| You can now target specific customers using the Loyalty System. + Go to the Back office |
| Using TouchStore Loyalty in a Sale | |
| ##Apply a Loyalty Card to a Sale If you would prefer to watch videos on this topic, acc |
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