This tab allows us to return products to the wholesaler

How to Create a Return

• In the orders module, select the Returns tab

• Begin by selecting the supplier to whom you wish to return product(s)

• Once the supplier has been selected, a screen similar to that displayed below will appear

• From here you can search for the product(s) you wish to return to the selected supplier using the ‘Add product to this return’ search box

  • Note that any pending items waiting to be returned to this supplier will appear at this time also

• Once you select the product you wish to return, the dialog box displayed below will appear. Enter the quantity of the product you wish to return and click ‘Add to Return’

• The window displayed below will appear temporarily, confirming that the item has been added to the return successfully

• Repeat the previous steps for any other products you wish to add to this return

• Once all the products you wish to return have been added, click

• A window will then appear allowing you to add an internal reference to the return

• Alternatively, you can click Cancel to omit a reference from the order

• A window will then appear allowing you to print out your return for your own records

• Press 'Cancel' if not required to print out.

• Please note that before you click you can:

• Place products on hold by clicking the button with the product(s) selected. This will hold them until the next return is sent to this supplier.

• We can save any changes we have made to the return at any time, allowing us to leave the screen and return to it when we wish

• We can also move products to a return for another supplier. To do this, tick the box beside the product(s) you wish to move and click the button.

• Click on the following article to see how to Validate Returns